Account Supervisor

Position Overview
Group O Marketing Solutions has an immediate opening for an Account Supervisor. The Account Supervisor is responsible for driving & delivering overall program performance via the management of day to day activities that support marketing operations while maintaining cost controls. This position provides strategic & operational leadership in support of client objectives. The Account Supervisor uses industry expertise, customer intelligence & product knowledge & experience to accelerate tangible business growth for the program. The Account Supervisor will be directly responsible for telecommunications rewards & loyalty programs delivered via direct mail, email, online communications channels. Specific duties include, but are not limited to: -Maintains frequent client interaction & seeks input regarding client satisfaction. -Participates in developing strategic account direction. _Prioritizes account activities. -Manages one primary account with potential to manage additional secondary accounts. -Assists in the development of financial plans & projections that include revenue, labor costs & relevant expenses. -Gains support & commitment from other departments/team members. _Understands & manages factors related to account profitability, client satisfaction & client retention. -Understands & monitors contractual requirements that affect account activities. -Contributes to account growth by identifying opportunities to increase revenues & methods to improve internal processes. Experience Required: -7 years related experience in an agency environment. -Previous management experience required in a similar or equivalent position. -Direct Mail/Email & Direct Marketing experience required; Digital, Alternative, Shared Media campaign exp helpful. -Loyalty/Rewards program and/or financial services experience helpful. Education: Bachelor’s degree in Marketing, Business or equivalent.

This position will be subject to pre-employment background check and drug screen. The conviction of a crime will not automatically result in a denial of employment.
Group O is a Top 5 Latino-owned Business and National Minority Supplier of the Year.
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