Director of Operations

Position Overview
Group O Supply Chain in Mendota Heights, MN is seeking a Director of Operations. The Director of Operations role is to develop and execute business and operational strategies to delight existing clients through ongoing value-added service delivery; design/implement new client solutions; drive business profitability; and build an engaging client-focused team. The responsibilities for this position include, but are not limited to: -Deliver customer satisfaction by maintaining all client-driven KPI's at or above goal & drive the development & execution of action plans to resolve poor performing areas to ensure customer satisfaction. -Drive business profitability by developing and executing operational goals/objectives, monitoring results, identifying problems, measuring operational effectiveness & refining processes, technologies, organization elements to ensure business profitability. -Demonstrate visible commitment to quality by supporting the Quality Management System (QMS), creating an engaging work environment & reinforcing continuous learning (reading trade publications, completing continuous education courses, attending workshops, conferences & seminars). Requirements: -Proven warehouse fulfillment & supply chain/logistics experience. -Proven experience working with Warehouse Management System (WMS) technologies. -Proven managerial experience working with Budgets, Marketing, & Global Business Knowledge. -Ability to work cross-functionally, collaboratively & in a professional & positive manner with all members of teams -Strong computer skills & understanding of technology; ability to learn new technologies & apply them. -Client relations experience & customer focus; ability to build strong customer relationships; strong negotiation skills. Education: Bachelor’s degree from an accredited college or university with major in Business Management or Supply Chain Management (Work experience in lieu of education will be considered).

This position will be subject to pre-employment background check and drug screen. The conviction of a crime will not automatically result in a denial of employment.
E-Verify® and Workers’ Rights
Group O participates in E-Verify to confirm work authorization. The E-Verify and the workers' rights notice are available in English and Spanish.
Group O is a Top 5 Latino-owned Business and National Minority Supplier of the Year.
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